FAQ

  • How do packages work?

    Your package will include a set number of hours (starting at 10 hours per month), covering the work your assistant will do for you. Your plan will renew automatically every month. You can easily change your plan or add extra hours to cover busy months.

  • Is my info kept safe and confidential?

    Assistants have signed comprehensive Non-Disclosure Agreements, created by legal professionals, to protect your confidential information. If you are concerned about confidential information, please contact us for further reassurance.

  • How quickly can you start supporting my business?

    For VA services, we typically onboard within 48 hours. One-time projects have timelines provided in your custom quote. Digital products are available for instant download.

  • How easy is it to cancel or change?

    It's very easy to cancel - there's no notice period and one email to our team is all it takes. You can grow or shrink your plan at a moments notice, at any time.

  • Is there a setup fee?

    There's no setup fee. Just pay for your first month to get started.

  • Can I try VA services before committing long-term?

    Absolutely! Start with a smaller package to test the fit. There are no long-term contracts—adjust or cancel with 30-day notice.

  • Can you handle projects not listed on your website?

    Yes! We love custom projects. If you don’t see a plan that fits your needs, or only need assistance with a one-time project, submit a request and we'll provide a detailed quote for your specific needs

  • Is there a satisfaction guarantee?

    Yes, you're always covered in the unlikely event that you're not completely satisfied.